Consumer Guide

Whether you need to arrange a funeral, burial or cremation service now, or you are planning ahead for yourself or someone else, this guide can help you make an informed choice.

If funeral planning is something you’re dong for yourself, it is important to discuss your wishes with your family and legal representative so that when the time comes, the arrangements can be made according to your wishes. You may also want to consider any religious, cultural or social customs that you observe.

Ontario’s Funeral, Burial and Cremation Services Act, 2002, regulates funerals, burials, cremations and related services in Ontario. The Act ensures that you are dealing with qualified and licensed professionals who provide a variety of affordable options.

To learn more, visit the Ministry of Consumer Services at and the Board of Funeral Services at

Next: Terms you need to know before you get started. (Keep reading)